Terms & 
Conditions

Payment Terms (Payments via PayPal or Windcave)
 

• All prices displayed are NZD and include GST.

• Full payment of room tariff is required at time of Booking Confirmation.

• If there are any further charges (such as requested meals, activities & transport) these will be invoiced after your stay.

Cancellation Policy
 

• Full refund for cancellations if the check-in date is at least 21 days away.

• 50% refund of total booking for cancellations made at least 20 days before check-in.

• No refunds for cancellations made within 7 days of check-in.

• If you are unable to travel due to COVID-19 lockdown restrictions, we will provide a gift voucher for the value of your stay.

Please Note
 

• We do not offer 24 hour concierge. However, there will be someone on site at all times, in case of an emergency.

• Guests must be 12 years or older.

• All guests will be required to sign an indemnity form for health and safety reasons.

• Sliding doors on the property are very big and heavy, they are to be operated at user’s responsibility and require Adult supervision at all times.

• The property has a wood-burner inside which is to be operated at user’s responsibility and require Adult supervision at all times.

• Pipinui Point is located 500 metres away from Boomrock Lodge, in certain wind there will be some noise heard from clay-bird shooting. You will be advised of when these activities will be commencing.

Number of Occupants
 

• All accommodation must only be used to accommodate the number of guests stated on your booking confirmation.

• No functions or parties may be conducted at the property under any circumstances without consent.

• Exceeding the stated number of guests will result in a termination of booking and you being required to vacate the property immediately without refund. Charges for additional guests will be debited to your Credit Card without further notice.

• If complaints are received and you are found not to have been respectful of neighbours you will be required to vacate the premises with no further notice or refund.

 

Cleaning
 

• All accommodation bookings are accepted on the basis that all occupants treat the property with the same respect as their own home in accordance with these Terms and Conditions.

• Mid-stay cleans & a change of linen are available upon request and do incur additional fees.

• If a property is found to be left in an unreasonable state at check out, there may be excess cleaning charges involved. This will be determined on a case to case basis and a member of our team will contact the guest to advise of the excess cleaning.

Visitors

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• Tenants and/or visitors should park vehicles in designated areas. The tenants are responsible for the behaviour and actions of their visitors whilst on the premises.

Pets

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• Unfortunately, being a working farm, we cannot accommodate pets on the property.

Damage

 

• Whilst you are in occupation, you are fully responsible for all breakages and damage caused to the property, its furniture fittings, or any consequent loss suffered by the Property Owner/Agent. Any such breakages, damage or loss must be reported to the Agent and either replaced to the satisfaction of the Property Owner/Agent, or paid for prior to departure. Failure to comply with this condition will result in a debit of any such costs and expenses to your credit card or security deposit without further notice.

Smoking inside premises

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• There is no smoking inside any of the Property. If there is evidence of such including a smoke odour you will be charged a fee of $400.00 to cover the cleaning of curtains, carpets and air-conditioning sterilization.

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Right to Refuse or Revoke Bookings

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• The Booking Agent and the Owner reserve the right to revoke or refuse to honour any property accommodation booking which may in the opinion of either party (and at their sole discretion) be unsuitable for the Property concerned.

Booking Confirmation
 

• When a booking has been confirmed, the Guest shall be responsible for payment of the total price for the rental period and all extras (if any) as shown on the confirmation notice on or before the date or dates referred to in such notice.

Disclaimer I/We hereby acknowledge and agree that the Property Owner and Agent will not be held responsible nor liable for:
 

• Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused whilst I/we are in occupancy of the accommodation due to my/our failure to comply with the Term and Conditions or House Rules;

• Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused due to negligence on my/our /their part.

• Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused as a result of insects or wildlife in or around the accommodation site. All occupants are to take specific care at all time and requested not to approach any wildlife under any circumstances.

 

Indemnity

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You, the guest, indemnify the agency against any liability which may attach to the agency as a result of damage, injury or loss being personal or proprietary suffered by any person where damage, injury or loss has been contributed to or caused by any act or occasion of the tenant or his/her visitor. Management reserves the right to update these Terms + Conditions when required at their discretion.